Right-click the sound device and select Uninstall. In Windows, search for and open Device Manager.ĭouble-click Sound, video and game controllers. If you completed these steps and the latest driver was already installed, use the following steps to uninstall and then reinstall the driver: While you respond to that, here's what you need to do:
If you haven't done it yet, use this link for steps on Performing a Hard Reset. As I understand the audio services aren't responding,ĭon't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
